|
|
| Potential website and other access issues with new 182.239.128-255 address range | |
| Outage Type | Other |
| Impacted Customers | Customers using ADSL and WiMax services |
| Impact Started | 12:00 Mon 17 May 2010 |
| Impact Ceased | 12:00 Fri 30 Jul 2010 |
| As part of the continued growth of Adam Internet services, a new pool of customer IP addresses has been introduced. These IP addresses fall within the range of 182.239.128.0 through 182.239.255.255. These addresses act as a form of 'telephone number' for your computer while you use it to access the Internet. Customers connecting via ADSL/WiMax and being allocated these IP addresses may not be able to reach some websites successfully. This is most likely caused by the remote website operators not updating their acceptable IP address filter lists, despite announcements being made to many Internet operational mailing lists in April last year that this IP address range will begin to be used by ISPs. If you are having trouble reaching a given website, please contact the helpdesk (help@adam.com.au) with details of the issue, including addresses and any other details that may seem relevant. | |
| Status | |
| Informational | No customer impact, informational message only. |
| Low | Minimal to no expected impact. |
| Localised | Localised impact within a specific region. |
| Moderate | Moderate customer or service impact. |
| High | Significant or widespread customer or service impact. |